Jpay Music
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    • Home
    • Services
    • Purchase
    • The Rules
    • Contact
    • FAQs
    • Social

  • Home
  • Services
  • Purchase
  • The Rules
  • Contact
  • FAQs
  • Social

Frequently Asked Questions

I already have distribution can I have both?

Yes. If you are already distributing music to other platforms and are looking to only distribute your music to the prison system you can select ONLY the Medianet and Audible options for distribution after sign up and it won't affect any current distribution situation.

Can I use AI generated music?

AI-Generated Content & Distribution Policy

1. Core Requirement

Jpaymusic.com prioritizes original human creativity. While we acknowledge that AI can be a tool in the creative process, we do not support the distribution of music that is purely AI-generated without significant human contribution.

2. Criteria for Rejection

Your submission may be rejected for distribution if it meets any of the following conditions:

  • Unauthorized Voice Synthesis: Any track that utilizes AI to mimic the voice of a professional artist, public figure, or any individual without their explicit, written legal consent will be immediately rejected.
  • Copyright Infringement: Music generated by AI models trained on copyrighted material that results in a "substantially similar" sound to existing protected works.
  • Low-Quality "Bot" Loops: Tracks that appear to be mass-produced using automated "one-click" AI generators with no evidence of human composition, arrangement, or lyrical input.
  • Metadata Misrepresentation: Failing to disclose the use of AI tools during the upload process or falsely claiming "100% human-made" status for AI-assisted tracks.

3. Acceptable Use of AI

Submissions are generally accepted if AI is used as a supplementary tool for:

  • Mixing and mastering enhancement.
  • Generative inspiration for specific instrumental patterns that are then rearranged by a human.
  • Assistance in cleaning up audio or removing background noise.

Note to Artists: The streaming platforms we distribute to (such as Spotify, Apple Music, and Amazon Music) have their own strict AI detection algorithms. Even if a track passes our initial screening, these platforms reserve the right to remove content they deem "non-human" or "fraudulent stream risk."

4. Final Authority

Jpaymusic.com reserves the right to make the final determination on what constitutes "acceptable human contribution." Repeated attempts to upload unauthorized AI-generated content may result in account suspension or permanent termination of distribution services.

Will my music be in ALL prisons including Federal?

Currently, Your music will only appear in prisons that are contracted with Securus / JPay, on the JPay tablet. 

How Do I upload my music?

After your purchase  you will be redirected to set up your account, add your music and select the stores you'd like to distribute to.

I have music on JPay but didn't sign up for JPay Music's distribution how do I collect my royalties?

Please contact your distributor, we don't handled any claims made by artists who haven't signed up via JPAYMUSIC.COM.

I was locked up, Can you all send me my music that I downloaded while incarcerated?

No. We are only a distributor for artists, we do not handle purchases made by inmates.

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